Privacy Policy
Here we explain what personal information Kahnawake Casino holds on you and why we use it. We keep only the details needed to keep your account secure and to follow Canadian law.
What we collect
Details you give us and details from your visits.
- Account information: your username, email address, home address, date of birth and full legal name.
- Verification details: ID documents and proof of address, as set out on our Identity Checks page.
- Payment information: which methods you pay with, plus each deposit and withdrawal you make using them.
- Play details: bets, wins, bonuses and any limits you set.
- Technical details: IP address, location data, browser version and operating system.
- Correspondence with our support team.
Age
This site is only for players who are 19 or older.
Nobody under 19 may hold an account. If someone underage passes our checks, we close their account and erase their data, apart from records we are legally required to retain. More detail is in our 19+ Policy.
Cookies
Cookies have their own page.
Our Cookie Policy lists every cookie we set and shows you how to disable any that are optional.
Transfers outside Canada
Some data may be handled abroad.
Some partners that host our systems or carry out identity checks may store data outside Canada. Under our contracts, they must safeguard it to a level comparable to Canadian law. Authorities in the country where the data is stored may be able to access it under that country's law.
Changes
We post updates here.
Any update to this page will be posted here, and we will email you about significant changes.
Your rights
You stay in control of your information.
- Access: get a copy of all the data we keep about you.
- Correction: ask us to fix wrong or outdated details.
- Deletion: request that we erase information we no longer need.
- Objection: request that we stop a particular use of your data, such as marketing, if you disagree with it.
Send your request by email to support@kahnawakecasino.app. We may first check that the request really is from you. The law also requires certain records to stay on file, even if you ask for deletion.
Why we use it
To operate your account and keep gambling safe.
- Set up your account and confirm your identity, age and location.
- Handle payments and pay out winnings.
- Run games, bonuses and Kahnawake Rewards.
- Stop fraud and money laundering.
- Power safer play tools such as limits and breaks.
- Answer your emails.
- Send offers, if you opt in.
Legal grounds
We rely on our agreement, the law and your consent.
We use your information to run the service you joined, to meet Canadian rules on age, identity checks and anti-money laundering, and to keep the site safe. With your consent, we also use it for marketing and optional cookies.
Who we share it with
Only with partners that help us operate the casino.
- Payment companies that move your deposits and withdrawals.
- Verification companies that confirm identity, age and location.
- Providers that handle hosting, games, email and security for us.
- Authorities, when the law requires it.
We never sell your data.
Marketing choices
Promotions only if you say yes.
We only email you offers if you say yes. You can unsubscribe using the link in any marketing email, or update your choice in account settings. If you have self-excluded, you get no marketing at all.
Security
We guard your data at every step.
We use encryption, access controls and secure servers, and only staff who need your data can see it. Please keep your password to yourself.
How long we keep it
For the time your account and legal duties require.
Records of your account and your transactions are kept while the account is active. After closure, we hold them for the period Canadian anti-money laundering and tax law requires, then delete or anonymize them.
Contact
Email us with any privacy question.
Write to support@kahnawakecasino.app and our team will help.