Identity Checks
We check who our players are so that every Kahnawake Casino account belongs to a real adult. This page explains what we ask for, why we ask and what happens next.
Why We Verify
Checks keep accounts safe and keep crime out.
You can play with us wherever local law permits, and we follow Canadian rules on age, identity checks and anti-money laundering. Checking your details guards you against fraud, keeps minors out of our games and stops anyone from using our casino to hide money from crime. All checks happen before your first deposit, which means later play and withdrawals run smoothly.
Records and Reporting
We keep records and meet our legal reporting duties.
Your ID documents and transaction history are stored securely for as long as Canadian law requires. When the law requires us to report a transaction or activity to the relevant Canadian authorities, we report it. We may not be allowed by law to let you know about a report we file. Read our Privacy Policy to see how we keep the details you give us safe.
Identity and Age
A few clear documents verify your identity and show that you are 19 or over.
We first try to confirm your details electronically. If that is not enough, we will request copies of the following:
- Photo ID: a valid passport, driver's licence or photo card issued by your province.
- Address: a current bank or utility statement listing your home address and full name.
- Payment method: proof that you own the card or bank account used for payments, for example a picture of the card with the middle numbers hidden, or a screenshot taken from your online banking.
Images need to be sharp, in colour and display every corner of the document. Your location is also confirmed before you deposit, so we can be sure our games are permitted where you play.
Ongoing Monitoring
Our checks on your details continue while your account stays open.
Our systems spot activity that looks different from normal play, like deposits that are withdrawn with almost no betting in between, a sudden rise in spending, or more than one account tied to the same person. Our team checks anything unusual and may email you to ask for more details.
Public Office and Sanctions Screening
Each player is checked against official lists.
We screen every player to see whether they hold, or have held, a senior public role, and whether their name is on any sanctions list. A match by itself doesn't block you from playing, though it can lead to extra checks. We refuse to open or maintain accounts for people who appear on a sanctions list.
Where Your Money Comes From
For larger amounts, we may need to see the source of your money.
When deposits are large, or inconsistent with what we know about your circumstances, we may ask for documents showing the source of the funds. Examples include payslips, bank statements, a property sale agreement or an inheritance letter. We request these only when the law or our risk checks require it.
When Checks Fail
Unverified accounts cannot deposit or withdraw.
When documents are missing, hard to read or don't match, deposits and withdrawals stay paused until we've fixed things together. If we find forged documents, fraud or links to crime, we may restrict or close the account and deal with any remaining balance as Canadian law requires. Our Terms & Conditions set out the full account rules.
Contact
Questions about checks? Just email us.
Send documents or questions to support@kahnawakecasino.app and our team will guide you through each step.
